Privacy Policy

1) Kush jemi

Ymalko Group (“Ymalko”, “we”) operates in Kosovo, North Macedonia and Albania in the field of building materials.

Email (general contact): [email protected]
Email (shitje/porosi): [email protected]

2) What data we collect

• Contact data: name, email, phone, company, message.
• Usage data: IP, device, browser, pages visited, referer, duration.
• Cookies: functional, analytics and marketing.
• B2B: Tax ID/UID, billing/delivery address, contact persons.
• Rekrutime: CV, cover letter, portfolio, interview notes.

3) Purposes and legal bases

• Providing services and responding to requests (basis: contract/pre-contract).
• Improving site performance and security (basis: legitimate interest).
• Marketing with your consent (you can withdraw it at any time).
• Fulfilment of legal obligations and accounting (basis: legal obligation).

4) Cookies

We use cookies that are necessary for operation, as well as analytics/marketing cookies with your consent. You can manage them in the cookie banner or in your browser.

5) Analytics and marketing

We may use Google Analytics (with anonymised IP) and Meta Pixel for campaign measurement. They are loaded only after you accept the relevant cookies.

6) Data sharing

• IT hosting and maintenance.
• Third parties for analytics/marketing (only with consent).
• Legal/accounting/logistics advisers where necessary.
• Authorities when required by law.

We do not sell them your personal data.

7) International transfers

When providers outside the EU/EEA are used, safeguards such as Standard Contractual Clauses (SCCs) or equivalent mechanisms.

8) Afatet e ruajtjes

• Contact forms: up to 24 months after the case is closed.
• Commercial/financial data: according to local legal deadlines.
• Job applications: up to 12 months after the end of recruitment.
• Cookies: according to the defined lifetime or until you delete them.

9) Your rights

You have the right of access, correction, deletion, restriction/objection to processing, data portability and withdrawal of consent. Requests are sent to [email protected]. You have the right to lodge a complaint with the supervisory authority in your country.

10) Siguria

We use technical and organisational measures such as SSL encryption, access controls and backups.

11) Minors

Our services are not aimed at persons under 16 and we do not knowingly collect data about them.

12) Photos and trademarks

Original Ymalko photos on ymalko.com are the property of Ymalko. Logos and photos of partner products/brands (e.g. Ytong, BMI, Kronmat/Fakro, James Hardie, etc.) are the property of their respective companies and are used by Ymalko with commercial representation authorisation. Any reuse without prior written permission from Ymalko or the brand owner is prohibited.

13) Policy changes

This policy may be updated periodically. The latest version is published here with the update date.

14) Contact

Email: [email protected]  |  Shitje/Porosi: [email protected]